Refund Policy
Effective Date: April 21, 2025
Introduction
At AviaXP.com, we strive to provide our customers with the highest quality services and products. However, we understand that there may be instances where you may wish to request a refund. This Refund Policy outlines the terms and conditions under which refunds will be processed.
Eligibility for Refunds
To be eligible for a refund, you must meet the following criteria:
- Purchase Verification: You must have a valid receipt or proof of purchase.
- Time Frame: Refund requests must be made within [insert number of days, e.g., 30 days] from the date of purchase.
- Condition of Product/Service: The product or service must be unused and in the same condition that you received it. It must also be in the original packaging if applicable.
Non-Refundable Items
Certain types of items are exempt from being refunded, including:
- Pre- Rcorded Video Courses
- Downloadable software products
- E-Books and Documents
- Services that have already been rendered
Refund Process
To initiate a refund, please follow these steps:
- Contact Us: Reach out to our customer service team at [Insert Email Address] or [Insert Phone Number] with your order details and reason for the refund request.
- Return Instructions: If applicable, we will provide you with instructions on how to return the product.
- Review Process: Once we receive your return, we will inspect it and notify you of the approval or rejection of your refund.
- Refund Issuance: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days, depending on your card issuer's policies.
Late or Missing Refunds
If you haven’t received a refund yet, please check the following:
- Check your bank account again.
- Contact your credit card company, as it may take some time before your refund is officially posted.
- If you’ve done all of this and you still have not received your refund, please contact us at [Insert Email Address].
Changes to This Refund Policy
We reserve the right to update or change our Refund Policy at any time. Any changes will be posted on this page with an updated effective date. You are advised to review this Refund Policy periodically for any changes.
Contact Us
If you have any questions about this Refund Policy, please contact us:
